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Restaurant questions referred to state office
Cocke ’N Kettle consumers can call attorney general

By Donna Boynton 
Telegram & Gazette

September 4, 2008 ... It’s been two months since the sudden closing of the Cocke ’N Kettle Restaurant, and anyone still holding a gift certificate or seeking deposit refunds can contact the state attorney general’s office for assistance.

A landmark for 38 years, the restaurant closed its doors in July, posting a sign outside its shuttered façade stating: “Due to the economy and general business conditions the restaurant has been forced to close its operations,” and thanking its large customer base for loyal patronage throughout the decades.

Shortly after news of the restaurant’s closing, many diners were wondering what to do with unused gift certificates, and brides-to-be and event planners were wondering how to recover their deposits, since no one was able to be contacted at the restaurant, located at Routes 122 and 146A.

Some called Uxbridge Town Hall, some called local newspapers, and others called elected officials, seeking help on how to resolve the outstanding financial issues.

State Sen. Richard T. Moore, D-Uxbridge, stepped in last month amid consumer complaints that no one was available at the restaurant to answer questions about redeeming gift certificates and deposit refunds. He asked the state attorney general’s office for assistance.

Jared Cain, director of communications for Mr. Moore, said many people have called his office seeking assistance with gift certificates, and have been referred to the attorney general’s office.

Anyone with a gift certificate, or anyone who has a deposit that has not been returned, can write to Chris Barry-Smith, chief of the consumer protection division at the attorney general’s office, 1 Ashburton Place, Boston, MA 02108, or call (617) 727-8400.

The restaurant, in a Colonial house with black shutters on 3.61 acres, was established in 1971 by Nick and Margie Sampson, and was famous for popovers served fresh from the oven. The couple’s children, Colleen T. Sampson and Nicholas A. Sampson of Uxbridge, were the owners at the time of the closing. 

This story available at the Telegram & Gazette.

 Attorney General's Office

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